Customer success

More than software. It’s a bunny-proof success system.

Every TVT license comes with guided onboarding, expert support, and e-learning.

TVT license

What you get
with every TVT license

No exceptions, no fine print

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Expert support

95% customer satisfaction rating. Our international support portal is available whenever you need help.

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Free updates & upgrades

In regulated environments, frequent updates can mean repeated validation. That’s why TVT upgrades are never forced - so you have time to plan, validate, and adopt improvements on your terms.

Learn how our customers shape TVT
TVT e-Learning

Certify your skills, stay GxP compliant, or explore exclusive resources at your own pace.

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TVT training

Flexible training options to fit your team

Get up to speed quickly and confidently. Our training options help you make the most of TVT from day one.

Blended training
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e-Learning
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Live learning
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Time FrameCustomizableLearn at your own paceCustomizable
Learning MethodsStart with e-Learning to learn the basics, then join a virtual instructor-led session to apply what you’ve learned using your own files.Self-paced training with videos and quizzes. Ideal for independent learners or a quick refresher.Virtual or in-person instructor-led sessions, customized for your team and workflows.
OutcomeComprehensive introduction and deeper understanding of TVTIntroduction to TVTComprehensive introduction and deeper understanding of TVT
CertificationUser certificate to prove GxP complianceUser certificate to prove GxP complianceUser certificate to prove GxP compliance

TVT e-Learning portal

“TVT’s training platform is robust, comprehensive and well-structured into bite-sized topics.”

Alexa Jordens

Head of Quality Control, Tank WW

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Training fits around workloads
Short, focused modules help teams immediately apply what they’ve learnt
Teams stay GxP-compliant with structured training and certification

Need help finding the right resource or training package?

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Testimonials

Teams trust more than the tool.

They trust the accuracy and rely on the support that helps them get it right.

Customer since 2018

“It‘s robust, 100% accurate and extremely user friendly. The service and the support from the Schlafender Hase team is outstanding.”

Metin Yilmaz

Regulatory Affairs/ Regulatory Operations Specialist,
CSL Behring

Customer since 2021

“The accuracy of this software is amazing. We have found that it catches errors that are impossible to see with the naked eye. The software is very user-friendly, and the support is fantastic.”

Erika Galiatsos

Corporation Manager, Labeling, Regulatory Affairs,
Interchem

“I recommend all new users to attend training. It was very useful and I know I can always turn to Schlafender Hase if I need help in the future.”

Maria Jonsson

Regulatory Affairs Manager,
Sobi